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Strategic Operations Crew

Welcome to our directory of Operations Professionals. Below you will find a list of our recommended students that you can contact directly. Our directory is split into 3 categories:

  1. Strategic: those that have been trained as a Strategic Partner / Operations Director
  2. Manager: those who are trained on how to manage processes and systems.
  3. Implementors: those who are trained on how to implement processes.
Alternatively, you can have us match you with our best candidates.

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Amy Wilsey

Hello!

Amy Wilsey

Operations Manager

English
Florida, USA

Connect:

I'm Here to Help

What industries do you serve or what is your niche?:

serve professionals in the legal industry—primarily attorneys, court reporters, and other legal service providers—who are ready to streamline their business operations and reclaim valuable time. My niche is supporting established legal professionals with tailored, detail-oriented solutions that reduce overwhelm and create margin for growth.

Skills and Training

  • Certified in Legal Transcript Proofreading (Transcript Proofreading: Theory & Practice)
  • Certified Business Process Specialist
  • Expert in legal transcript proofreading (PDF format)
  • Experienced in legal operations support for attorneys and court reporters
  • Skilled in e-filing legal documents, invoice preparation, and CRM management
  • Proficient in streamlining administrative workflows and documenting standard operating procedures
  • Adept at organizing and maintaining business systems for efficiency and scalability
  • Strong communication and client relations abilities with a professional yet personable approach
  • Focused on proactive problem-solving and reducing chaos through refined systems
  • Naturally detail-oriented with an eye for order, structure, and consistency
  • Experienced in hosting Strategic Systems Partnership days to address and resolve client pain points
  • Committed to integrity, confidentiality, and delivering high-quality virtual support services

Online Tools & Systems

  • Office Productivity:
  • Microsoft Office Suite (Word, Excel, Outlook), Google Workspace (Docs, Sheets, Drive, Gmail)
  • Client Relationship Management (CRM):
  • Adaptable to your preferred CRM platform
  • Email Management:
  • Gmail, Outlook
  • Scheduling:
  • Calendly
  • Transcript Proofreading & Annotation:
  • Adobe Acrobat, iAnnotate
  • Task & Project Management:
  • Trello, ClickUp, client-preferred project management platforms
  • File Storage & Sharing:
  • Box, Dropbox, Google Drive
  • Secure Communication & File Sharing:
  • Encrypted channels and secure protocols
  • Virtual Meetings & Consultations:
  • Zoom
  • Social Media Platforms for Business:
  • Facebook Business Suite, Instagram, LinkedIn Pages
  • Invoicing & Payment Processing:
  • Wave
  • Online PDF Tools:
  • PDF printers, converters, and related tools
  • Graphic Design and Visual Content Creation:
  • Canva (basic working knowledge)